Culturally Sensitive Care

The most culturally diverse state in Australia, Victoria is one of the world’s great multicultural regions. Our cultural diversity is increasing each year: by 2011 it’s forecast that about 30 percent of older Victorians will be from culturally and linguistically diverse backgrounds.

A recent survey of resident nationalities at Doutta Galla, revealed that we are home to people from all points of the compass – 37% of all our residents were born overseas!

Doutta Galla recognises that quality of life is directly related to ease of living, social interaction and the enjoyment of culturally-specific dining and customs. We consider the cultural, linguistic and religious backgrounds of residents, and we tailor our services to ensure a comfortable, friendly environment.

We employ qualified people who speak the languages of our residents, we maintain strong links to ethnic community groups and we offer culturally specific information and entertainment (including TV and internet). Our lifestyle programs encompass cultural and spiritual celebrations, and our dining menus cater for the diverse tastes of our residents.

At Doutta Galla, we value diversity and the life experiences of the people in our care. Our services are shaped so that residents can express themselves in the manner to which they are accustomed.