Doutta Galla COVID-19

24 June 2021

Dear Residents, Families and Friends,

Thank you for your continued support and patience during this recent COVID lockdown.  We understand how difficult it is not to see your loved ones.

Although some restrictions will remain in place, Doutta Galla is pleased to be able to welcome back visitors to our homes from tomorrow.

What this means for Doutta Galla Residents and families are the following:

  • A resident can have two visitors at a time, with no more than 5 people per day.
  • Visitors are required to:
    • wear face masks indoors
    • read and sign the health attestation form and sign in sheet. These forms are critical COVID safe requirements
    • use the QR code when you enter an aged care home. The State Government have now introduced mandatory QR codes for all facilities in Victoria as the QR code provides vital contract tracing information.  If you do not have a phone please report to reception or the nurse in charge and they will assist you with your entry requirements
    • visit in the resident’s room as much as possible or use the outdoor areas such as the courtyard if this is possible, and
    • maintain social distancing of 1.5 metres
  • Residents may go on social outings or attend medical appointments. In line with Government Directions for the general community, you will be required to wear a mask whilst indoors
  • Hairdressers and allied health practitioners will be permitted to provide services at the homes, adhering to their respective COVID safe practices
  • The homes will be able to have external entertainers from Tuesday 29 June 2021, subject to COVID safe practices, and
  • Volunteers and students will also be welcomed back

Again, thank you for your commitment and patience during this lockdown.  These community COVID outbreaks continue to challenge all of us.

To keep yourself, and others safe including our vulnerable residents, please do not attend our homes if you have any symptoms of the virus not matter how mild.

We encourage you to comply and follow COVID safe practices in the community by using QR codes when entering buildings (or signing in if you do not have a phone), wearing a mask when required, maintaining social distancing, and continuing to practice hand hygiene.

All these measures assist in managing the spread of the virus in the community.  We also remind those who are eligible that vaccination is one of the steps in helping to stop the spread of the virus.

We are pleased to let you know that Doutta Galla continues to facilitate the vaccination program at our homes.  All homes now have Government agencies providing vaccinations for new residents now wishing to access the vaccine and staff.

All of my general communications continue to be available on the Doutta Galla website at and can be accessed at any time.

If you or your family would like more support during this time, you are welcome to reach out to the Older Persons Advocacy Network (OPAN).  OPAN is an independent, free service to support older people and their family members during COVID-19.  You can call OPAN on 1800 700 600.  Elder Rights Advocacy (ERA) is the Victorian OPAN member who will be providing direct individual support.

Yours sincerely,

Vanda Iaconese