5 February 2022
Dear Resident, Families and Friends,
I am pleased to inform you that late this afternoon the Western Public Health Unit has advised us that the Avondale Heights Home exposure restriction has been partially lifted.
This means that:
- Some residents will no longer need to isolate in their rooms, encouraged to socialise with their fellow residents and will be able to move around in their particular zoned areas of the Home.
- Some Residents may leave the Home to attend appointments where necessary, adhering to COVID-19 safe practices.
- New, fully vaccinated residents may again be admitted. Prior to admittance they will take a Rapid Antigen Test (RAT) to ensure they are negative to COVID-19.
We will continue to monitor residents’ health and wellbeing closely. Staff will remain wearing Personal Protective Equipment (PPE) in line with Government directives. Social distancing, hand hygiene and normal infection control cleaning regimes will also continue.
As you know there continues to be a high COVID-19 transmission in the community. Doutta Galla will continue to revise its operational practices and ensure our Home adheres to all updated COVID-19 safe practices and directives in order to minimise further exposures. This means we may need to quickly re-activate our response to potential exposures at very short notice. Our priority remains to safeguard our residents and staff as best we can.
We understand that you will be keen to reconnect with your loved ones and ask for your patience. To facilitate this, we request family and visitors to make a booking prior to visiting the Home. You can also book the Family and Friends Hub space too.
All visitors will need to be fully vaccinated and show they have a negative RAT result upon admission. As well, visitors will be required to wear PPE. Please follow the instructions provided by our staff. We need to take these steps to facilitate visits safely. I encourage you and your families to get the Covid-19 booster vaccination as soon as you are eligible.
If you have any questions, you can call Avondale Heights Home on 03 9325 0000 or you can email us at firstname.lastname@example.org
Thank you for your ongoing support, patience and understanding during this challenging time.