7 November 2021
Dear Residents, Families and Friends
Following the round of COVID-19 testing on Friday 5 November 2021 at our Harmony Village Home for residents and staff, I am pleased to advise that these tests have returned a negative result.
The next round of testing for residents and staff at the Home will take place tomorrow, Monday 8 November 2021. We will advise you of the outcome of these test results as soon as they become available.
Our priority remains with providing ongoing comfort, care and support to our residents at the Home. We are continuing to closely monitor the wellbeing of our residents and we will inform you of any changes as soon as possible.
The Home’s staff continue to be briefed regularly and are committed to ensuring the highest standard of infection control practices, including enhanced cleaning protocols. Staff remain wearing full Personal Protective Equipment (PPE) when attending to residents.
If you have an enquiry or concern or if you wish to make contact with your family member via video call, please contact staff at Harmony Village on 03 5831 7921. In addition, you are welcome to contact us via firstname.lastname@example.org.
For more support and advice during this time, please reach out to OPAN (Older Persons Advisory Network) on 1800 237 981 or Elder Rights Advocacy Victoria on 1800 171 866. They are available 6am-10pm, 7 days a week.
We will continue to keep in touch on a regular basis and thank you for your support during this challenging time.