Doutta Galla COVID-19

8 September 2021

Dear Residents, Families and Friends,

Thank you for your support and patience as we continue to work together to keep our Doutta Galla Avondale Heights community COVID-19 safe.

A round of COVID-19 testing has been undertaken at our Avondale Heights Home on Sunday 5 September 2021 for residents and staff.  I am pleased to advise that all tests have returned a negative result, and all residents remain symptom free.  On this basis we will return the Home to COVID-19 safe practices and visitor restrictions in line with Department of Health and Human Services Directions.

This means residents will be able to move freely around the home, enjoy meals in the dining room and participate in social and planned activities.  In line with the State Governments Care Directives, visitations can occur for end-of-life reasons and in special circumstances.

We know that the residents don’t enjoy being in their rooms but unfortunately with the ongoing and rising cases of the Delta variant of COVID-19 in Victoria, there are times when we need to take action to protect our residents. To support residents through this period we have engaged additional staff to support the Leisure and Lifestyle Program. We will do our upmost to keep residents as engaged and as comfortable as we can, and we encourage you to stay in touch.

Since the beginning of May we have been conducting vaccination clinics at all Doutta Galla Homes providing opportunities for our residents and staff to be fully vaccinated.  Avondale Heights is well on track to meet the vaccination requirements that the Government expects of aged care providers.

Doutta Galla encourages family members and friends who are eligible to be vaccinated to consider booking an appointment.  You can click here to Book your vaccine appointment | Coronavirus Victoria.

The Victorian Government updates Tier 1, 2 and 3 exposure sites daily, it is important that everyone is aware of these exposure sites and follows the COVID-19 safe restrictions accordingly.  Please remember if you have symptoms, please get tested, take care, wear a mask when required, maintain social distancing and continue to practice hand hygiene.

If you or your family would like more support during this difficult time, please reach out to OPAN (Older Persons Advisory Network) on 1800 237 981.  They are available 6am-10pm, 7 days a week.  The other organisation that can assist you is Elder Rights Advocacy Victoria who can be reached on 1800 171 866 for support and advice.

Please contact the Home on 03 9325 0000 if you have any questions or concerns.  In addition, you are welcome to contact us via the email address

Yours sincerely,

Vanda Iaconese