Doutta Galla – Commonwealth Home Support Program (CHSP)

Commonwealth Home Support Program (CHSP)

Helping You Live Safely, Comfortably, and Confidently at Home

As everyday tasks become more challenging, a little support can make a big difference. Our Domestic Assistance services, delivered under the Commonwealth Home Support Program (CHSP), give you practical help around the home so you can continue living independently and safely.

Enquire now for more information on how to access Doutta Galla Home Care services.

What We Can Help With

Our Domestic Assistance team supports you with the following tasks. These services aim to support independence and wellbeing – key foundations of the CHSP.

Our services:

Cleaning your home

Keeping it safe and comfortable

Laundry

Includes washing, drying, and folding

Changing bed linen

Vacuuming, and general tidying

Basic household tasks

We help you maintain your routine

Unaccompanied shopping

Where we purchase your essential items for you

Spring cleaning & decluttering

Offering deeper cleaning and help to tidy and refresh your home.

Why Choose Us?

You receive more than practical help – you receive respectful, personalised support delivered by people who care. Our services offer:

  • Friendly, reliable staff
  • A focus on wellness and reablement
  • Flexible scheduling

Support that adapts as your needs change

Your Aged Care Journey: From CHSP to Support at Home (SaH)

Your Aged Care Journey: From CHSP to Support at Home (SaH)

What’s Changing?

As part of the new Aged Care Act 2024, it is anticipated that from July 2027, CHSP will be incorporated into the Support at Home Program.

Why It Matters

As your needs increase, SaH provides more coordinated and flexible support, including help with everyday living, personal care, clinical care, assistive technology, and home modifications.

We Support Your Transition

We assist you with:

  • Understanding eligibility
  • Preparing for assessments
  • Moving smoothly from CHSP to SaH when the time comes

Private Services: Extra Support, Your Way

Private Services: Extra Support, Your Way

If you prefer to begin support without waiting or without government assessments, we offer private fee‑for‑service options, including:

  • Domestic assistance
  • Unaccompanied Shopping
  • Spring Cleaning / Decluttering

No assessment required. No delays

How to Apply: You can start your application online or by calling My Aged Care on 1800 200 422.

Transitioning to Doutta Galla Aged Services

If your needs become more complex, we can help you explore residential aged care through Doutta Galla Aged Services, ensuring continuity and comfort. My Aged Care outlines the pathway to residential care through assessment and provider selection.

Doutta Galla offers:

  • 24/7 personalised care
  • A warm, community‑focused environment
  • A smooth transition supported by our team

Not registered with My Aged Care yet? Call 1800 200 422 to start your journey today.

Where to Start: How to Access Services

Step 1 — Contact My Aged Care for an Assessment

To begin with CHSP or to explore Support at Home services, your first step is to book an aged care assessment through My Aged Care.
You can:

  • Call My Aged Care on 1800 200 422 (Monday–Friday 8am–8pm, Saturday 10am–2pm)
  • Apply online via the My Aged Care website
  • Request help from an Aged Care Specialist Officer in person

This assessment determines which services you’re eligible for and provides you with referral codes needed to begin care.

📞 Contact Doutta Galla Aged Services

Once you have your referral — or if you’d like private services — contact us directly:

Doutta Galla Aged Services
📞 03 – 9680 3300
📧 info@dgas.org.au
We’ll help you activate your CHSP referral, explore Support at Home pathways, or discuss residential or private services.

Doutta Galla West - helping you live independently at home with care and dignity.

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Commonwealth Home Support Program (CHSP)

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