Imagine support that adapts to your life, not the other way around. Flexible. Personalised. On your terms. Imagine a care partner that protects your choices, and gives you the support you need to do more – whether it’s a helping hand in independent living, or services that keep you social. Imagine more at Doutta Galla.
Compassionate Connections
We treat every person with empathy, dignity and genuine care – building trusted relationships with our residents, clients, families and our communities.
Trusted Care
You can rely on us to deliver consistent, transparent, and high-quality support.
Excellence through Expertise
Our care model is led by skilled professionals and guided by clinical excellence, innovation and continuous improvement.
Community at our Core
Created by the community for the community, we celebrate cultural diversity, inclusion and local connection.
As a registered aged care provider under the Support at Home program, Doutta Galla offers a full range of services across categories 1-6, supporting your wellbeing and independence at every stage of ageing.
Practical help to make everyday living easier and more comfortable:
Enhancing safety, comfort, and independence:
Home adjustments and modifications to support independent living and reablement .
Stay connected, informed, and supported:
Comprehensive care in your home or community:
Expert clinical care to support your health and recovery: Nursing care in your home.
We know that every person’s journey is unique. We’re here to make sure you or your loved one can continue living life your way, confidently, safely and with dignity. Whether you need support for just a few hours a week or more ongoing care, our friendly and compassionate team will work with you to develop a personalised care plan that fits into your life, now and into the future.
Doutta Galla, created by the community for the community. Together, we’re empowering people to age with independence and comfort at home, today and into the future.
Our services are available to:
Support at Home is the Australian Government program that helps older people stay independent at home, with services like personal care, nursing, transport and help around the house. Home Care Packages moved to Support at Home from 1 November 2025, under the Aged Care Act 2024. You apply through My Aged Care (1800 200 422), which arranges a free assessment. Doutta Galla’s team can support you through the assessment and handle the paperwork.
Costs depend on your Support at Home classification and the services you choose. Our price list on the Home Care Costs page sets out the hourly rate for each service, with higher rates for evenings, weekends and public holidays. A care management fee applies, full pensioners generally pay no contribution, and services can also be purchased privately. Call us on (03) 9680 3300 for a personalised estimate.
Yes. You can change providers at any time, and your funding moves with you. Contact our in-home care team and we’ll help coordinate the transfer with your current provider so your services continue without interruption.
CHSP provides entry-level, subsidised support for people with lower needs, usually a few hours of help per week. A Home Care Package (now Support at Home) provides a coordinated budget for people with more complex or ongoing needs, covering a wider range of clinical and personal care services. Your My Aged Care assessment determines which is right for you.
CHSP provides entry-level home support, such as cleaning, shopping, social support and transport, for people who need a little help to stay independent. Doutta Galla assists people aged 65 and over, Aboriginal and Torres Strait Islander people aged 50 and over, and people over 50 facing hardship or homelessness. Access is via a My Aged Care assessment.
Contact our friendly Customer Service team on 1800 368 882 or email homecare@dgas.org.au to find out more about our Home Care services. Our team is ready to answer any queries you may have during this significant aged care reform transition period.
Not registered with My Aged Care yet? Call 1800 200 422 to start your journey today.
