As everyday tasks become more challenging, a little support can make a big difference. Our Domestic Assistance services, delivered under the Commonwealth Home Support Program (CHSP), give you practical help around the home so you can continue living independently and safely.
Keeping your home safe and comfortable
Includes washing, drying, and folding
Vacuuming, and general tidying
We help you maintain your routine
Purchase your essential items for you
Deeper clean to tidy and refresh your home.
As part of the new Aged Care Act 2024, it is anticipated that from 2029, CHSP will be incorporated into the Support at Home Program.
As your needs increase, SaH provides more coordinated and flexible support, including help with everyday living, personal care, clinical care, assistive technology, and home modifications.
Doutta Galla can assist you with:
If you prefer to begin support without waiting or without government assessments, we offer private fee‑for‑service options, including:
If your needs become more complex, we can help you explore residential aged care through Doutta Galla Aged Services, ensuring continuity and comfort. My Aged Care outlines the pathway to residential care through assessment and provider selection.
Doutta Galla offers:
Support at Home is the Australian Government program that helps older people stay independent at home, with services like personal care, nursing, transport and help around the house. Home Care Packages moved to Support at Home from 1 November 2025, under the Aged Care Act 2024. You apply through My Aged Care (1800 200 422), which arranges a free assessment. Doutta Galla’s team can support you through the assessment and handle the paperwork.
Costs depend on your Support at Home classification and the services you choose. Our price list on the Home Care Costs page sets out the hourly rate for each service, with higher rates for evenings, weekends and public holidays. A care management fee applies, full pensioners generally pay no contribution, and services can also be purchased privately. Call us on (03) 9680 3300 for a personalised estimate.
Yes. You can change providers at any time, and your funding moves with you. Contact our in-home care team and we’ll help coordinate the transfer with your current provider so your services continue without interruption.
CHSP provides entry-level, subsidised support for people with lower needs, usually a few hours of help per week. A Home Care Package (now Support at Home) provides a coordinated budget for people with more complex or ongoing needs, covering a wider range of clinical and personal care services. Your My Aged Care assessment determines which is right for you.
CHSP provides entry-level home support, such as cleaning, shopping, social support and transport, for people who need a little help to stay independent. Doutta Galla assists people aged 65 and over, Aboriginal and Torres Strait Islander people aged 50 and over, and people over 50 facing hardship or homelessness. Access is via a My Aged Care assessment.
Contact our friendly Customer Service team on 03 9680 3300 or email customerservice@dgas.org.au to find out more about our Home Care services. Our team is ready to answer any queries you may have during this significant aged care reform transition period.
Not registered with My Aged Care yet? Call 1800 200 422 to start your journey today.
