Our Promise

We’re with you.

Whatever your background, you’ll feel right at home at Doutta Galla.

Our residents come from all walks of life, with a variety of interests, all enjoying our welcoming community. Whether you’re looking for independent retirement living, respite or permanent aged care or support to clean the home you currently live in, we can’t wait to say ‘welcome’ to you.

Doutta Galla - carer playing cards with resident
Doutta Galla - two carers looking at schedule

To ensure better access to responsive and high quality aged care services for older people.

To provide access to residential aged care and service options which are affordable and inclusive of people with diverse experiences and backgrounds.

Quality of our services – increase choice and extend our scope and service levels.

People and capability – ensure our workforce is engaged, capable, committed and flexible to deliver our mission.

Assets – our assets are attractive, modern, responsive and fit for purpose now and into the future.

Marketing, reputation and brand – our brand and reputation mean we are widely recognised as a leading aged care provider.

Sustainability, growth and partnerships – enhance the organisation’s business capability and pursue opportunities that progress our mission.

Our values

Respect the individual
Care with compassion
Do better
Positivity & optimism
Be accountable

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Avondale Heights

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