Feedback

Your feedback is very important in assisting us to continually improve the care and support provided to our valued residents and clients. Please fill out the form if you wish to send us a compliment, complaint or suggestion on behalf of yourself or someone else about the service you received from us.

If you have an issue or question that requires immediate action or you require assistance to complete this form, please speak to your Doutta Galla Residential Home Manager or call Corporate Support on 9680 3300.

If you need to report serious wrongdoing and want legal protection, you can report under our confidential Whistleblower Policy. This is a separate, protected way to raise concerns. You can report to our external, independent service, Stopline Pty Ltd.

Click here for more information.