Media Release: Older Australians are Still Waiting for Home Care Services

Doutta Galla welcomed the Federal Government’s Budget commitment to deliver more home care packages for older Australians. Doutta Galla’s CEO, Glenn Rappensberg said, “While providers and older Australians believed this announcement was a message of hope to improve the ageing outcomes and lives of so many in the community; the reality is people continue to […]
Staying engaged and curious: Hugo’s life at Footscray

Every morning at Doutta Galla’s Footscray Home, Hugo starts his day by making the rounds. He delivers the daily newspaper to residents who subscribe, then returns later to collect finished copies and place them in the home’s newspaper nook for others to enjoy. It is a small routine, but one that reflects Hugo’s approach to […]
Media Release: Care and Connection are Key to Ending Loneliness in our Community
As Loneliness Awareness Week 2026 kicks off, we are reminded that 1 in 2 people living in Australia are lonely and/or socially isolated. Loneliness affects people of all ages, and stages of life. This year, Doutta Galla Aged Services resident Pam and volunteer Grace, shared their story of friendship, which was captured in a short […]
Media Release: Doutta Galla Prepared to Meet Growing Demand for In-Home Care Services
As a trusted aged care provider serving Melbourne’s west for more than 30 years, Doutta Galla welcomed the Federal Government’s recent Budget commitment to deliver more home care packages for older Australians. With the current in-home care waitlist of more than 100,000 people, Doutta Galla is well placed to assist in delivering vital care and […]
Supporting the Journey: Palliative Care at Doutta Galla

For many, the words “palliative care” evoke a sense of finality. But for Kristine, the Clinical Nurse Specialist (CNS) in Palliative and End-of-Life Care at Doutta Galla, it is actually about the time that remains. It is about dignity, comfort, and the profound beauty of living well until the very end. This National Palliative Care […]
Koula: Still Herself in Aged Care

Koula turned 85 in January, and she has earned every one of those years. Born in Greece, raised in Melbourne, married to an Egyptian man she met on a dance floor, and still, after all of it, entirely herself. “I was always a little bit outspoken,” she says. “My mother told me it might get […]
Bonnie Still Saying Yes to Life
Lola ‘Bonnie’ Smith sits in her room at Doutta Galla’s Avondale Heights home surrounded by photographs. Children grin from school portraits, grandchildren pose in football jumpers, and great-grandchildren beam from holiday snapshots. The images line the walls like a living scrapbook, each frame a reminder that family remains at the centre of her life. At […]
Compassion in Action: Carol at Avondale Heights

Before the interview began, Leisure and Lifestyle Coordinator Carol Fletcher stood quietly in the corridor at Avondale Heights, speaking with the son of a resident in palliative care. Together, they navigated a difficult moment, with Carol offering gentle reassurance as they both focused on supporting his mother with compassion and calm. The exchange, though emotional, […]
A Foundation for Care: Welcoming Kirsten Rodger as Chief Governance Officer
Strong governance often works quietly behind the scenes, yet its impact is felt in every safe decision, every supported staff member, and every resident receiving quality care. With the recent appointment of Kirsten Rodger as Chief Governance Officer, Doutta Galla is reinforcing these foundations at a pivotal time of reform across the aged care sector. […]
“I find myself pleased to be home”: A New Chapter for Wendy

When Wendy Hill talks about Lynch’s Bridge, she does so with certainty and calm. For her, moving into residential aged care was not the result of a sudden crisis, but a deliberate and carefully considered decision. Born in Melbourne, Wendy grew up initially in Glenhuntly then Croydon. Over the years, she lived in 15 different […]